I opened a pockit account in good faith thinking it sounded a good thing. I was wrong.
After getting my wages sent to it and some money from a friend they blocked my account. It has now been 2 months and they won't give me my money. They asked for some id documents wich is fair enough.
So I sent them
2 different bank statements
Photo driving license
Birth certificate
HMRC letter
DVLA letter
Nope still not good enough they keep making up excuses and asking for unreasonable things like print screens of my friends bank account wich he won't do. So how am I meant to get the £1350 of mine. They are rude over the phone they never reply to emails.
Just read all the other reviews before you open a pockit account.
They have now blocked me on Facebook and don't respond to me whatsoever.
I have contacted the financial ombudsman and I am currently taking them to court to recover the costs and compensation.
If anyone wants to help me within the court case search Facebook group SHUT POCKIT DOWN.
Most people may lie down and let this company do this but I will not stop until justice is served.
Taking money from vunerable people.
I have been on the phone several times to just been told to wait.
Rude and very unprofessional company.
Reviewed on: 6th September 2019
