Admin fee of £50 quid to change registration. Said minimum cost would be £19, I called to try and get minimum as it's a basic admin change. No desire to help me out on this. I ask to cancel the autorenewal due to this. They still tried to take payment for autorenewal after this. The price increased by £200 since last year and this was a similar story to previous year when I missed 14 day opt out period as I forgot I had autorenewal set up. So £400 increase in two years for 2 drivers over 40 with 7 and 12 years no claims. I went elsewhere. I wish these companies would just try to offer the same price point year on year to retain customers.
Reviewed on: 25th September 2019
