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Name: Shelley S

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Fantastic experience from start to finish.

5
We contacted The Hanley directly as we were buying a new build property and wanted to take out a 95% mortgage. Unfortunately most high street lenders do not offer a 95% LTV on a new build property, but as soon as we contacted them to make an enquiry, they arranged a call back with a mortgage adviser. Danielle Cope was the mortgage adviser who dealt with us and she was so helpful and friendly throughout. She gave us some great advice and plenty of options on the type of mortgage term and rate. After the application was submitted, the underwriting team were fantastic and very efficient. Every time we called we were able to speak with the underwriters directly, and we were made to feel like our application was important, and not just another number. Would highly recommend. Reviewed on: 4th October 2019
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Shelley S