Tried twice online and Family did not receive either application. Reverted to good old paper and was successful. Phoned customer service which was very helpful.
Reviewed on: 28th October 2019
Reply from
Hello Eddie, thank you for your comments and I’m sorry we didn’t receive your initial applications. Your feedback is important and I have passed it to the relevant department so that we can review our service and introduce any improvements where we can. Kind regards, Vicky
Response date: 30th October 2019
