Super easy to use their online portal which makes you feel in control of your money. The customer service team follow up with calls to check you meant to make particular changes & see if you need any further advice. They also follow up with info on changes or updates or advancements
Reviewed on: 8th April 2021
I love how user friendly Monzo is. It's also so easy to stay on track of your spending and to visualise how & where you're spending your money. I don't have my salary paid in to my Monzo - for some reason I don't quite trust it & it makes me feel a little uneasy. Maybe they could prove their security & safety.
Reviewed on: 22nd February 2021
I wouldn't recommend Kent Reliance to anyone and I feel totally foolish for not doing my research and reading reviews beforehand, but I was super eager to get the ball rolling with the purchase of a property. At the start of the mortgage application process I had to pay a valuation fee, then during the process they continuously asked me for reams of paperwork, some of which they already had, and they had question after question despite completing on a flat in the same building. Still nearly THREE months later I am no further down the line. It seems they take the valuation fee then make it as tricky, stressful and unpleasant as possible. My broker has even commented on the time it's taking, apologising (its not his fault!!) and surprised it's going on and on - he's even suggested we try elsewhere.
Reviewed on: 22nd February 2021
Great customer service who are always friendly and willing to help. Also easily-accessible online portal & services too.
Reviewed on: 12th November 2019
