WARNING TO EVERYONE ABOUT Covea Insurance Plc and Apollo Motor Group THEY ARE THIEVING, ENGINE TAMPERING, CORRUPT, LYING CROOKS!
Long story short…
My wife’s car was hit in a corner of Sainsbury’s car park Newbury at the end of August (minor damage to bumper & wing) so it was picked up by Covea’s approved garage Apollo Motor Group of Portsmouth & taken to their Basingstoke branch.
Covea decided to write it off despite the car being mechanically sound when Apollo picked it up from us.
They had the car for 4 or 5 weeks but no-one contacted me to say it was a write off until I rang them. I decided to get the car repaired from an independent body-shop recommended by a friend who owns his own insurance brokerage rather than accept their insulting salvage amount.
The body-shop alerted me to a few things when I picked it up a few days later including the coolant container & lid being damaged so oil was mixing with the coolant.
On the way home I broke down on the M4 & was rescued by the AA. The body-shop said that the car had been tampered with because oil was mixing with the coolant & sprayed all over the engine. Only the bumper was damaged; now the car’s engine is ruined beyond repair.
Covea & Apollo deny any liability but they are lying! The body-shop is convinced Covea sabotaged the car & took parts for other vehicles which happens a lot apparently on ‘write-off’s; they also stole the spare wheel, jack & tow device from the boot but again deny that!
The body-shop is convinced they removed parts knowing they were going to write it off which is very concerning; it was also filthy when it was returned.
I HAVE REPORTED THE THEFT TO THE POLICE & now will pursue them thru’ the Financial Ombudsman.
The car was fully serviced & MOT’d recently so there was nothing wrong with it mechanically; but when I picked it up & drove it back it seized up & the damage is terminal…the engine has been tampered with & parts taken from it…the missing wheel & jack proves this.
Something very suspicious has happened since I decided to reject the salvage offer.
Finally my broker @GroveandDean have been so unhelpful too.
DO NOT INSURE ANYTHING WITH @CoveaInsurancePlc or use @apollomotorgroupltd
Reviewed on: 30th November 2019
