Trying to re-mortgage and take a new product via a broker. ncbs have seem to take a long time over everything and are now asking for info that the broker already gave them
Reviewed on: 29th March 2016
Bank made a mistake around payment of a direct debit, initially reluctant to accept responsibility but after speaking face to face with member os staff at branch, matter quickly resolved
Reviewed on: 29th March 2016
Been with direct line for 2 years now. Still beat the vast majority of competition on premium even when I was an existing customer. Friendly personable and professional staff on the phone.
Reviewed on: 8th November 2015
