My fathers car got stolen outside my house. They refuse to pay money for the car because I was a previous owner of the car and I was still paying finance on the car. The V5 logbook was in my father's name, he was only one insured driver of this car and he provided bank statements showing payments being taken by them. All this was not enough... They made assumptions that my father was not at my address when the car was stolen which is complete lies. On the they of burglary the police attended the house and he was there. Please avoid this company !!!!!! My father case is delt by financial ombudsman now.
Reviewed on: 6th January 2020
