Had my card refused in Singapore when I had plenty of credit available. Wrote to them on 5th December 2019 for an explanation and still waiting for a reply on 14th January 2020. It's not possible to contact them on their website by secure message and when you select "contact us" from the sitemap it loops you to a page selling credit cards and then back to your original page. This card is as bad as the ASDA card whose customer service dept is complete chaos. There are plenty of cards with decent customer service available so I shall be closing my account at the end of the month.
Reviewed on: 14th January 2020
