MOST WORTH POCKIT CARD AND SERVICE IN UK
Hi
To be honest this pockit CARD most worth service or company in my last 40 year banking experience in uk
Very bad and most Rude Customer service
Over the year I safe my child pocket money to spend on Christmas holidays try use it thay blocked
When I call thay failed me in Security and during the calling thay freez app ,cant have Excess to explain
Denied to speak and put down phone Receiver, LIKE SOME ONE Slap on your face
11/12 emails honestly no reply
Provide I'd, proof of address and Selfie waith holding I'd
Thay are no helpful and completely Rude
Offer them to come they office waith my passport, driving license, proof of address THAY refused
Thay answered just Rude
Keeps chasing 2 months so far until now
What a Surprise owen money transferred from owen my Debit card
Can't use
Children very disappointed because thay pocket money of Christmas saving over 12 months
Before you take this card think towie ,THAY ARE NOT REALLY ABLE
GOING TO CANCEL MY CARD AND AS WELL ALL THOSE IN MY FAMILY I RECOMMEND
Thanks
Reviewed on: 18th January 2020