Smart Money People Logo

Member Profile

Name: astrae

About you (What is this?)

Most Recent Reviews (4/4)

View All 

Easy and High Interest

5
Opened a FlexDirect primarily to utilise the 5% on £2500 offer for new customers. It would be good to see better offers for existing customers however. Account opening was straightforward, initiated online and finalised in branch. Reviewed on: 24th January 2020
astrae's avatar
astrae

Reliable and Affordable

4
Previously, I have had to switch every year to get a deal, however Churchill have retained me for several years now by offering reasonable quotes which I either haven't been able to beat elsewhere, or wasn't worth the hassle for a couple of quid. Reviewed on: 24th January 2020
astrae's avatar
astrae

Frequent minor issues

2
Whilst the user experience has improved somewhat recently, it is still too often that I hit broken links and errors when banking online. Reviewed on: 24th January 2020
astrae's avatar
astrae

Friendly and efficient

5
I opened a new savings account in the Alton branch. Caroline was professional and diligent whilst going through the account opening procedure and kept me informed along the way. Reviewed on: 24th January 2020
astrae's avatar
astrae
Reply from Hi Astrae, thank you for taking the time to leave feedback, it's much appreciated, we will share your comments with Caroline, who will be pleased to hear them. Many thanks Response date: 24th January 2020