Superb customer service. Always someone to talk to on the phone and so so friendly and efficient. Never been fobbed off - they really deserve to win!
Reviewed on: 19th February 2024
You never know if it's a good or bad bank until something goes wrong
5
My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with minimal fuss and ensuring I did not lose out in any way. Super Bank - friendly staff on the phone.
Reviewed on: 8th November 2018