If you are one of the thousands of businesses being recommended to switch from them to Starling read this first......
Just tried to switch banks to Starling Business. We have run a profitable business for 8 years and never required financing. They for undisclosed reasons declined our switch despite that we have a 6 figure turnover, no adverse credit (neither business nor personal) and have refused to give a reason - despite supposedly carrying out credit checks (which we have done ourselves and they are fine). This non-disclosure of reasons is no different than the behaviour of traditional high street banks, so we are very disappointed considering Starling are supposed to be a modern, progressive bank. They have not even asked us for any explanations or clarifications on any points. Very disappointed with them and just seem like yet another computer says no High Street bank. They are clearly not even interested in finding more about businesses and the business owners and just rely on the computer says no systems...and worst still waiting for their typical High Street brush off response to this, which will confirm all the above.
Reviewed on: 20th February 2020
