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Name: Michael Jones

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Unpleasant letter, having never missed a payment in 10 plus years.

I have received a lovely letter informing me that my credit score could be affected if payments are not increased - and that my account is under observation? Considering I pay by variable direct debit and pay large sums off periodically, I am dumbfounded. At a time when the obvious virus is stressful enough - is there any need to send letters such as these when payments are always made. Argos card now resembles a jigsaw - balance to be paid in full and account closed. Reviewed on: 25th March 2020