Awful business. I checked if they wanted some information, they said they did despite a different insurer saying they didn’t need it. Online chat person then spent 3 minutes imputing some trivial information and then charged me £25 (£500 an hour for cleric time). When I reviewed badly on survey sent an email, blah, blah blah in the contract etc. etc. Avoid at all costs, you will regret using this typical corporate greed specialist.
Reviewed on: 17th April 2024
Cancelled my insurance after selling my car. The broker refunded £101 and Performance Direct promptly took £55 as a cancellation fee, presumably charging for the 5 min call. Bunch of profiteers, AVOID.
Reviewed on: 30th March 2020
