Smart Money People Logo

Neto Barreto's Reviews (1)

I was assaulted an my car stolen and no help and blamed by direct line

1
Hi everyone This Direct Line Car Insurance they are not serious My solicitor it’s taking them to court I have been with direct line for more than a year and I have been their customer for several years I was trying to sell my Audi TT last week I advertised on a gumtree Someone asked to view the car to buy the car He asked to meet us at Chiswick where my friend lives The strange buyer tested the car and starting talking about negotiations Suddenly he pushed my friend to the ground and drove off The police arrived and after some questions just gave the crime reference number After that we called my direct line car insurance for help The direct line asked us all the questions and the day after they blamed us for let the keys on the ignition and therefore CAN NOT PAY for any losses I have told them that at any point or moment the car was not abandoned and was a planed assault So what’s the point to sign for a full comprehensive insurance fire and theft?? So this direct line insurance people that they are crooks and not helping at all I could get killed or stabbed?? You direct line I was telling you the truth and because of telling you the truth you are refusing to help me So people be aware of this direct line car insurance they are not good they will blame you In my all life I have never ever claimed for any theft or car accidents No consideration for the customers after you pay every month for your insurance when you need help from them you will get false accusations and instead of the the victim they will call you the fraudster Thank you Claims direct car insurance This it’s the way you are treating me as a criminal I have got my property insurance with this direct line I need also to cancel as I don’t trust them I do not recommend any one to deal with this insurance Regards E Barreto Reviewed on: 1st April 2020
Neto Barreto's avatar
Neto Barreto