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Name: TheBobbyB

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Most Recent Reviews (4/16)

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Great rate, great service

5
Having taken out a mortgage with Nationwide in 2013 I was due a review after my fixed rate was coming to an end. In the review the Nationwide staff were very friendly and helpful in explaining the situation and what they could offer. The bottom line: they gave me a rate that means I can still pay what I've been paying for the last 5 years but because of the lower rate means I will be mortgage free sooner than expected having wiped 8 years off the term. In addition, I got £100 cashback for my loyalty. Reviewed on: 1st May 2018
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TheBobbyB

Updated app with handy new features

5
The latest Nationwide iPhone app has been developed well - handy money-in/money-out feature to show how much has went in and out of my account; cool fingerprint ID for security; and even easier to manage my various accounts! Keep it up Nationwide! Reviewed on: 17th August 2016
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TheBobbyB

Top customer service to relieve concerns

5
Missed a loan payment after forgetting to transfer funds from another account. After paying the missed payment via debit card via the automated system I received several texts to contact them in regards to my account. Rang the Nationwide and explained the situation and they put my mind at rest straight away explaining that the transaction may take a few days to process but it's nothing to worry about, and to ring them again if it doesn't go through by next week. Reviewed on: 24th February 2016
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TheBobbyB

Easy access and great customer service

4
Having been self employed for a number of years I decided to open up a business banking account. Having researched the market I eventually went with Barclays who offered easy access both online and in-branch. Overall I've been fairly satisfied with my experience - I was particularly impressed with the level of customer service in-branch where they are keen to sort things out as quick as possible. Reviewed on: 15th January 2016
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TheBobbyB