To summarise very briefly...I set up my insurance with Ageas through Compare the Market who auto selected email as my preference. They then contacted me only via this channel (which didn’t work) until they cancelled the insurance (also via email). Because I had not received the emails, I was unaware, and subsequently drove around in an uninsured car for 3 months. Beware - or make sure you select multiple communication methods as they don’t seem intelligent enough to check/use more before cancelling your insurance. Would give zero stars on both if I could...would 100% not recommend, unless you like driving uninsured!
*Most annoyingly, it was cancelled for something that was extremely easy to sort - had they have tried.*
Reviewed on: 27th May 2020
