Greedy crooks Hi I been with Vida for over 2 years
Hi I been with Vida for over 2 years , I not happy with service . Further to this my Vida product has ended , I tried to do a product change for 9 months , calling asking for change. But they said no product changes at the moment
The lack of product change ,this has put me in a difficult situation , because of the virus I was unable to Work self employed with 4 children
I understand the mortgage terms conditions , but because of the virus it affected my financials. If there was no virus I would not be writing this review .Vida should respect the customer and not be so greedy and do a product change as the interest rate is at a very low and I’m paying 6.14 after product change finished. Further to this I have to pay £1000 more on my monthly payments.
There must be other people in the same situation Because of Vida I await for Vida reponse to this Situation.
I trying to get a new mortgage it’s very difficult because of the Economic situation at the moment. It be better for me Vida to help customers in there time of need and not take advantage of the situations , if you don’t change your policy of product Change you will put many customers in a bad situation.
Further to this Vida took 8,000 in application fees for a 2 year product also, lookIng at the review I’m not the only person in the situation
See title crooks below this is a copy of another Vida customer in the same situation
Crooks
Crooks, simple as that. I paid them £8000 in fees two years ago for a 2-yr fix at 3.14%. Now that is coming to an end, they are jacking it up to 6.64% variable and say they are not offering fixed-rate products to existing customers. Thus my repayments will jump £1,000 a month or so. Anyone out there thinking of taking a mortgage with these guys should think again. They are rip-off merchants!!!
Thank you
Reviewed on: 21st June 2020
