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Name: Colin Macdonald

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I was run over. They took my details 6 months ago and that was it.

I was reversed over on my motorcycle by a lorry whilst I was stationary, tooting my horn and waving at the driver. I called up, left my details, and it's been a battle to speak to anyone since. I sent eight or nine emails with no reply, in the first few weeks, and six months have passed. I still have nothing. Was not offered a tow truck and was expected to get my totalled motorcycle back to safety on my own. Nothing has happened as far as I can tell to this date so it is now time to give the lawyers a call. It would have been simpler giving £1000 to the guy who totalled my bike and walking away. Ages proves that insurance can cost you much more than their premium.. Maybe I will get my bike repaired, but I will still loose out on 6 months of transport, 6 months of road tax, 6 months of insurance premius, and a hell of a lot more than 6 months of stress. It's about time that companies like these were shut down and genuine companies with descent policies got their business. I'm ashamed to have been conned like this because it makes me look like a fool. Never use this insurance company. Reviewed on: 24th June 2020