My first direct mortgage allowed me to overpay then pay off my loan more quickly than i would have done otherwise. Staff in call centre are most helpful and proactively ensure you are receiving the right service. Couldn't fault them!
Reviewed on: 12th February 2016
having recently contacted HMRC for an indication of National Insurance contributions for pension purposes, i would commend their efficient and expeditious service.
Reviewed on: 24th December 2015
The wrapping-up process in completing a mortgage with first direct was made super simple as they took me step by step through my responsibilities with instruction on when to engage a solicitor and what to expect from the solicitor. They regularly contacted me via phone to ensure all was well.
With full access to accounts online, this is a simple way to do banking with a very efficient banker.
Reviewed on: 24th December 2015