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Name: Amy

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Car insurance scam

1
I am absolutely disgusted and upset with this company. I have had car insurance for sometime and had a direct debit due out on 01/07/2020. I then receive a letter on the third from A Choice stating my insurance was cancelled. When I called they said there had been no payment and my bank had written to them as it was closed - my bank account was not closed! My bank account said this was certainly not correct and that they had not called the direct debit. When I called back their finance department they apologised and wavered a late fee. I thought all was sorted until I received another letter. I called them to complain and was out through to A Choice who told me my insurance was cancelled and if I had called the day before it would not have been. They then stated I now owed them £256 for cancellation fees!!!! The insurance payment is £76. I complained and was advised they would speak to their manage and call me back. I have still had no call back and had to pay to insure else where! Never ever use this company again. I googled reviews and it appears this scam has happened to a number of people! Wish I’d read the reviews first Reviewed on: 17th July 2020
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Amy