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Name: Gill Shutts

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I find Business Banking efficient as I can do it all online.

I don't know who my current business bank manager is at the moment - they send a letter every time it changes, but because I find I can do everything I need to online, I never have the need to contact my dedicated manager. I keep the business account in credit at all costs, because I know from the experience of others that Banks are very tough and inflexible when it comes to overdrafts/business loans. I find the PinSentry security system quite clumsy for online business banking, although I appreciate security is of paramount importance. But it can be inconvenient when the battery runs out in the machine and you have some urgent transactions to do! Reviewed on: 15th January 2016