I switched from Natwest and wish I hadn't. I have made 7 phone calls over 3 days to transfer money to an existing payee . I have been promised on several occasions this will happen within hours. It never does. I have never experienced such shoddy service. This bank won't remain business if it continues like this. Avoid like the plague - there are plenty of other, better banks
Reviewed on: 13th August 2020
