car written off after being hit whilst parked. Esure were slow to help resolve, inconsistent (never the same person, never the same story when you call... it'll be today, no it'll be 2 days, no it'll be 5 days) never called back when they said they would, made no effort at all to resolve despite me having a young family and needing to make a trip. took 6 days to assess the damage and provide a value which admiral (driver at faults insurance) did inside 6 hours.
you find out about the service when you need your insurance and esure have been poor.
Reviewed on: 17th August 2020
