I was told to apply online for a loan due to covid. I did. I was rejected with no reason. Excellent credit rating, no debts, good history, decent income, mortgage etc... I called customer service the very next day looking for some answers. I was offered a loan right away at higher Apr than expected even tough the application said I can't apply for 28 days after refusal. This is financial entrapment. They loan rejections goes on my credit history and affects any future loans if I approach other lenders. After multiple phone calls and emails I got nowhere. They won't tell me why was I rejected.
Reviewed on: 25th August 2020
