Honestly the worst experience with any bank. Recently made redundant during covid and fallen under hard times which is imbarressing as it is nothing I could do about it. There customer service is honestly terrible. Not to mention how they have tried for two months in a row to close my account on the first of the month when rent is due etc. The way they speak to you on the phone makes you feel terrible and they offer little to no help when things are bad. I wish I never swapped from my previous bank its the worst mistake I have ever made.
Reviewed on: 2nd September 2020
