Finalising a claim took ages. Had to call them many times to track progress just to find out that they are very unorganized and unable to keep track of their own files. Very poor customer service with workers who don't know what they're talking about. Would never go with Hastings Direct again even if they paid me.
Reviewed on: 12th June 2017
Took ages to finalise a claim. Had to call at least once a week to find out what they've done and prompt actions being completed. Completely unorganized, unable to keep track of files, poor customer service. I will never go with Hastings Direct even if they pay me
Reviewed on: 12th June 2017
Great benefits that come with the account. Travel insurance came handy and boiler break down cover have saved me a lot of money too!
Reviewed on: 12th June 2017
