I saw the Special occasions account in the window of Redcar branch.
I asked for specific details,and was given a thick,wasteful pack of information.
An appointment was made,for me to receive a phone call at 10am in place of a face to face advisory.
I felt that I could manage to fill in forms, but they insisted.
No one called me,and no one picked up when I rang at 10.10.
Waste of time & bad manners.
Worst experience from local finance.
Reviewed on: 24th September 2020
