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Name: Claire Townend

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Most Recent Reviews (1/1)

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Shocking Customer Service

1
Trying to contact this company is diabolical. Only provision available is via Live Chat. Queued for hours before being cut off. No phone number or email address available. I cancelled my policy in July (after many hours and 2 attempts over Live Chat) and I'm still receiving letters stating that my policy is due to be cancelled if I don't make a payment. Won't ever use or recommend this company again, it's a shambles! They seem to be able to get in touch with you when they are looking for a payment but can't afford the same when you need to contact them. It's a joke! Reviewed on: 9th October 2020