They will find an excuse not to get your phone fixed by an authorised repair expert. They will ask you to pay a £100+ “Excess Fee” only to get your phone fixed by a 3rd party. Why bother with insurance when you can pay £100 to get the same service on the high street? It’s just a money making scheme. They would say anything to get you signed up but are very useless when it comes to providing the service they promised. Keep your insurance premium and save yourself the headache.
Reviewed on: 16th November 2020
