Beware when you cancel, they still take your money!!!
1
Despite spending 35 minutes on hold and going through all the reasons why their renewal quote wasn’t of interest to me, and cancelling it over two weeks before it’s renewal, they still took the money out of my bank.
They had logged my instruction to cancel when I did but took my money anyway.
When I called to see what had happened they said that the refund could take 2 weeks even though it was their mistake.
This was the last thing I needed with all the Christmas spending.
Cheers Halifax, you are a disgusting arrogant company.
Reviewed on: 11th December 2020
