Terrible service , they are good at the first contact for your sales of your van policy, however they will let the policy run for a few months before asking to validate NBC , , also they are happy to mirror NCB from another vehicle that you own , until they want to validate, then will not accept your mirrored NCB , at this point they will charge you an additional £220.00 plus admission fee of £35.00 to amend the policy.
Absolutely outrageous company,
Beware as they will quote you a cheap insurance quote but by the end of there service you will pay over the odds .
I have forwarded my experience to the insurance regulator, who was not surprised with my complaint,
Reviewed on: 13th December 2020
Terrible service , they are good at the first contact for your sales of your van policy, however they will let the policy run for a few months before asking to validate NBC , , also they are happy to mirror NCB from another vehicle that you own , until they want to validate, then will not accept your mirrored NCB , at this point they will charge you an additional £220.00 plus admission fee of £35.00 to amend the policy.
Absolutely outrageous company,
Beware as they will quote you a cheap insurance quote but by the end of there service you will pay over the odds .
I have forwarded my experience to the insurance regulator, who was not surprised with my complaint,
Reviewed on: 13th December 2020