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Name: Jess

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Frustrating company to deal with, misuse of my data on two occasions absolutely incompetent. Complained about the issue and poor response and then a month later they repeat their same mistake. Asked for information multiple times that they already have. Delayed my house purchase. No one knows what they are doing. Baffling. Reviewed on: 30th December 2020

Reply from Dear Jess, Thanks for your review and feedback. I understand that someone from our Loans Underwriting team has now been in touch to help with the issue you experienced. If you need any further help, please call our Family Service Team on 03330 140146 or email [email protected] Response date: 5th January 2021