Been with Halifax for several years, many cheaper deals around but thinking it was a good company, how wrong. Claimed on buildings insurance following water leak, they didn't cover the damage caused by our builder tracing where the leak was coming from which obviously we needed to know or how could we repair it. Absolutely disgraceful, their manner is very poor, we will never use this company again, intend to cancel all policies immediately and as landlords with many properties we have a lot of policies. Please save your money and go elsewhere, when you need to make a claim you don't need the extra upset of dealing with these rip off merchants.
Reviewed on: 6th January 2021
