This company messed up my credit file, i went bankrupt in 2016 and until this day they keep registering defaults on my account, they have corrected 2 but refuse the other. It is not letting me start again and change my life. I have put in a complaint in november ans still not sorted. Starting to think it will never be sorted!
Reviewed on: 18th February 2021
I have a bankruptcy so my mortgage broker recommended go with Darlington. Everything seemed okay until we made an application with them...
They took a little while to go through the first couple stages, however made it through. We sent them all the details they requested they said looks good ... 5/6 months later they still have not made a decision, even though I get asked to pay for the valuation.
So still waiting... and everytime they ask for something new I supply it. Then they put up a new wall to jump over.
Me and my partner are both prison officers, they come with strange wage slips with loads of add ons... for some reason they accept her add ons but not mine! They got a letter from my work which isnt easy to get and then accuse it of being fake!
Takes them months to reply, they dont answer the phone and dont ring back..
I got assaulted at work, went of half pay wrongly and explained this too Darlington, got this corrected and even a letter from head office.. and they refused to beleive it
This company seem to hate civil servants or maybe just prison officers? They are sexist as they except my partner add ons but not mine?
Aviod this company ...
If darlington read this PAY ME MY MONEY BACK!!!!
just to add because of Darlington incompetence It will cost me thousands... because I will miss out on the help to buy and miss out on the stamp duty.. if they would of told me back in the start... i would of found someone else...
There is no personal touch nor is there custom way of looking into mortgages... please aviod
Reviewed on: 18th February 2021
The title might sound extreme, however they have taken over 5 months to decide if I can have that mortgage. After 5 months they say my wage slip isnt good enough. They had that wage slip 5 months ago! I am an emergency worker snd every emergency worker has that on their wage slip... but because taken them so long.. i will miss the stamp duty break and also miss out on the help to buy... plus they took £350 of my money for a valuation they didnt do!
Reviewed on: 18th January 2021
