I have concerns with all of my Cooperative bank accounts. Be very careful.
Charges are excessive.
Their phone service offers different information to the phone representatives.
Twice today, phone representatives terminated the call before anything was resolved.
I closed my ISA and current account with them 3 years ago - today I was told I'm about to exceed my OD limit with them because of direct debits on the current account.
They refused to provide written confirmation that both accounts are now, in fact, closed.
AVOID THE COOPERATIVE BANKING GROUP, in my experience they are failing and not secure.
Reviewed on: 22nd January 2021
My previous Business Account provider was atrocious in comparison. Starling's business account is the best I've had. Fast, efficient app, fair charges, secure - everything my previous bank was not. Get this account.
Reviewed on: 22nd January 2021
