Shocked and disgusted at Haven!! I had a minor accident and due to the incident etc I contacted them the following day to inform them. All was fine until several weeks later I've received a letter telling me that I have to pay Haven £500 because I did not report the accident in 24 hours. (No mention of that when I was on the phone to them) I have never heard something as ridiculous as this in my life. £50 I could eventually get my head around but not £500. They are a con, rip off you name it. We are in the middle of a pandemic, people losing their jobs left right and centre. I will NOT be paying anything cause I don't have it.
Reviewed on: 8th February 2021
