I wish a score of zero was an option . No complaints at all with the quality of staff they have in-branch, but they are a disgusting organisation that lack even a modicum of decency. Six weeks after instructing the closure of my business bank account, and despite one of their staff calling me to say everything had been approved 4 weeks ago, they still haven't transferred my account balance into my personal account. They offer no logical explanation, no real apology and are refusing to tell me when I can expect to see this resolved. They are utter bandits, so please think twice before allowing them to look after your money!
Reviewed on: 11th February 2021
