£1400 was paid into my account by direct bank transfer yesterday morning. It is cleared when it arrives but Santander have decided to hang onto it. It is not showing as cleared and I cannot access MY money. I cannot pay important bills, including the food bill for my special needs son. I have phoned, emailed, used their facebook page but all the response I get is that it is being looked into. I don't want it looked into. I want my money. I am so glad I didn't switch my main account to these charlatans.
Reviewed on: 2nd March 2021
