Terrible company. Used them about 10 years ago and was really impressed with their prices and service. This time round the service has been shocking and they've charged me an autorenewal charge which is a 3rd of the cost of my policy for a renewal I didn't want or authorise. I'd advise using a proper company like Direct Line rather than these these thieves
Reviewed on: 25th March 2022
Before you consider taking out insurance with these thieves....stop....put your debit card down. Don't believe their "animal friends" nicey nicey name/image...these guys will whatever they can to not pay you the money you're owed. My dog has been left lame and in pain for nearly 2 months while I've had two different claims denied. I've now just had to bite the bullet and pay for it myself.
I've had insurance with them for 4 years and never claimed a penny. Then when I need them... guess what, they try to wriggle out of paying and couldn't care less about your pet.
Best advice I can give you is to direct debit the money you would pay to them monthly into a savings account and further down the line if/when you need it you will have a pot of money to at least lessen the burden
Reviewed on: 2nd March 2021
