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Name: Kerry

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Most Recent Reviews (2/2)

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Poor customer service

1
I have a credit card with Virgin and had set up a Direct Debit to pay the Minimum payment each month which have never been missed. I chose this this card as it had 0% and had transferred a balance from another card and have made no further purchases or transactions. Just before Christmas they sent me an email informing me that as I was only paying the minimum each month they would have to reduce my credit limit as they felt I couldn't control my debt and was a bad credit risk I was a little shocked at this as like I said I have never added anything except the initial balance transfer. Worried that this might be affecting my credit score I increased my payments only to receive another email a few days later saying they had increased my balance back up. Reviewed on: 19th March 2021
Kerry's avatar
Kerry

Quick, Simple, Easy

5
This is the second Zopa loan I have had.I find them very quick to make their decision and release your funds and the application process is very simple. I also like the fact that you can keep upto date on your loan via the Zopa App. Very helpful friendly staff who are always happy to help. I would recommend them to everyone. Reviewed on: 19th March 2021
Kerry's avatar
Kerry