Always rated out experience in branch. It may have been miles away, but as we live in a rural area it was to be expected. They were always friendly and very efficient.
Now they've closed the branch we're thinking of switching to an internet only bank despite a great 30 year relationship.
If we can only deal with RBS online, we may as well switch and get a golden Hello! from the many offers out there.
Reviewed on: 8th January 2020
RBS were always great. Friendly, knowledgeable staff, few queues and great service, But now they have closed the branch :(
Reviewed on: 12th January 2019
Car renewal much more expensive than others, but told we'd save when 2nd car was added after it expired. 2nd car £100+ more than renewal, so assumed it was a mistake. Nope. Admiral insisted it was right and if we didn't take it we'd have to pay extra on 1st car as that had a discount applied on the basis we'd be insuring another.
Reviewed on: 22nd September 2018
