As a personal customer of First Direct, I tend to do most transactions via the app or online. On the few occasions I have needed to speak with someone, I've been impressed by the way that my calls were answered quickly (by a human) and that person took ownership of my query to resolution, rather than passing me around different departments.
I've tried other banks, including some private offerings, and find First Direct better than all of them!
Reviewed on: 29th March 2021
Our Starling Business Bank Account is just so easy to use and integrates nicely with other services such as Xero and Stripe. Would not hesitate to recommend!
Reviewed on: 29th March 2021