I save HUNDREDS of pounds a year using Curve. From great FX rate, fee-free ATM machines, to my cashback on companies I choose to use. I love it.
Wherever I travel, I only need one card. Even though I've been "stuck" abroad for over a year, this card, this app and this company have NEVER let me down.
My card was hacked! I was in another country. Oh my God, what am I gonna do....??¿???¿ No worries. Got on the app, froze the card INSTANTLY to ensure nothing else was vulnerable. For onto a live chat, told them my problems, not an issue. Old card cancelled instantly, all outstanding transactions checked, and resolved. New card issued. .oh, hang on, I've had a similar thing before, with a back whose name is an acronym of BTS. I was abroad then too, due to be away for at least another month. Could they help me? Could they send it to my address in Spain? No. No. Of course not what was I thinking???? The was not geared up for customer assistance. It was geared up for ease of use by the bank staff. So, my card would be waiting for me when I got home..... But how I was going to get home and how I could eat until then??? not their problems, apparently.
With CURVE however, I explained I wasn't going to be back in the UK for a while, but that I really would need the card. "No problem, where would you like me to send it?" Then I asked, "How much are you going to charge to send it here, to Spain?"
Hold onto your hats. "Nothing. All part of the service"
On top of all of this, my Curve Metal Card included insurance to cover me, and a range of other benefits too.
I now have 3 Fintech accounts and an "old" style one. I'm happy to pay for 2 of them, 1 is free and 1 of them I pay through gritted teeth. Guess which?
Reviewed on: 31st March 2021
Do you remember having to wait a week or more if you forgot your PIN? yeah, me too. It was in JANUARY from a "big bank" - and what can you do if you're left with no card, no cash and no food???? Well, basically, starve, steal or go busking!!!!!
But, with Starling, just one of the things I love is that, if I forget the PIN, I just go to the app, open with my fingerprint (can't forget that) two clicks, one more fingerprint and YOU HAVE YOUR PIN. INSTANTLY.
and THAT, that one simple, speedy solution, is just one of many things I like, even love, about this company, this app, this account.
Reviewed on: 31st March 2021
