Like most insurance companies they are fine until you actually need something. Getting a policy was easy and a reasonable price which i paid for in one go.
Eight months into my policy i changed my car for one with a higher insurance group. Naturally you expect to pay a little more for this, however admiral wanted me to pay an extra £143 pounds.
When added to the £411, I had already paid, would of meant that i have, in total, paid admiral a whole year of car insurance, for the car that cost more to insure, despite the fact i would only be driving it for 4 months of my policy.
When i tried to complain i was told the difference in price was because the new car is a higher insurance group. I have already told admiral that i have no issue with it being more to insure.
My issue is that I am going to end up paying the equivalent of 12 months insurance on a more expensive car, despite driving a cheaper car for 8 months of the policy but admiral cannot seem to understand this. So last time i will be using them.
Reviewed on: 31st March 2021
