Complete nightmare to set up online banking, with phone calls, telephone security codes, questions, phrases, s downloading app to generate yet another code. Then if you forget one thing that's it no second chances. No other bank I have dealt with makes it so difficult to use, you must get it right or your locked out!. The customer service couldn't care less, I got locked out just because i done a typo on my phone with my date of birth, put in month as 18 instead of 10 which is an obvious typo but locked out I was.again! and have to wait 5 days before i can call up again whilst waiting on the post. Thank god I'm on the 0%,all i want to do is pay in more money!!! I may have to take out another credit card to pay this one off and get rid
Reviewed on: 13th April 2021
