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Name: Arturas Afonko

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Frozen account- total ignore

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Monese send me an email on the 5th of March 2021 - account closed, no reason stated. The information with alternative account to transfer fund's given on the same day, today is 11th of May and no refund. Numeruos emails sent- no answer. Phone them- this question can not be discussed over the phone. People work so hard for their money and have a family to support but surely this is not their business. This matter will be taken further this is for sure. Thanks alot MONESE- Not!!!!! Reviewed on: 11th May 2021
Arturas Afonko's avatar
Arturas Afonko
Reply from Hi Arturas - sorry to hear we weren't able to keep the account open for you. If you've already responded to the email, then please wait for the team to come back to you with an update. They'll be with you as soon as they can. Response date: 12th May 2021