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Name: Martyn Still

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Already rang them to discuss but took over 10 weeks to advise of decision. Building Societies have to reveiew their lending criteria...... Reviewed on: 20th May 2021
Reply from Hi Martyn, Thank you for giving us the opportunity to talk to you directly about the experience that you have had with us. Whilst we appreciate that it is now too late to put this right, we believe it’s important to learn from this experience, particularly when dealing with third parties, and we will aim to ensure that we communicate directly with applicants should these circumstances ever happen again. Response date: 25th May 2021