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Name: Simon Underwood

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Most Recent Reviews (2/2)

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Absolutely no complaints

5
Finally closed my Barclays account that I have had since the mid-90s. In order to close it I had to go in to the nearest branch to change my address (we in the middle of last year). This took a good long wait! With Starling everything is remote. I particularly like the security surrounding large payments that I have made and the really swift response on those occasions. My wife-to-be opened her Starling account yesterday. Reviewed on: 21st January 2022

Brilliant product and amazing service

5
I recently took on a Retirement Interest Only Mortgage with the Hanley. I shopped around with other organisations, but they had neither the product or the people to compete. The mortgage is really simple and straightforward, and early repayment is penalty-free, which was a key requirement for me. However the real deciding factor for me was the support of Jane Longmore, Mortgage Advisor. Jane took me through the process carefully, explaining everything fully. She was prompt in replying to my emails and voicemails and proactive catching up with me by phone throughout. She even sent me a 'New Home' card, which was a lovely touch. I would recommend the company to anyone looking for a mortgage. Excellent! Reviewed on: 27th May 2021